Contact Us
Questions about an order, product, delivery, return, or privacy request? We are here every day.
Email Support
service@ardenvello.com
For orders, products, returns, and general questions.
Phone Support
+86 181 6218 3350
Available 8:00 AM – 10:00 PM daily.
Helpful Details
Please include your order number, name, and the email used at checkout when contacting us about an order.
Clear help, from first question to resolution.
- Product information, materials, and product-page questions.
- Order confirmation, delivery updates, address corrections, and shipment questions.
- Return and refund requests within the applicable policy window.
- Privacy, data-access, and consent-choice requests.
Response time: We aim to respond as promptly as possible during customer-service hours. Order-specific requests may require verification before we can act.
Official business information
Brand NameArdenvello™
Legal Company NameGuangzhou Duoyilian Apparel Co., Ltd.
OwnerZeng Wenxiao
Business AddressRoom 101, Unit A58, No. 520 Guangzhou Avenue North, Tianhe District, Guangzhou
Customer Support Emailservice@ardenvello.com
Customer Support Phone+86 181 6218 3350
Customer Service Hours8:00 AM – 10:00 PM Daily